Email & CRM10 min read

How to Start a Newsletter for Your Small Business (The Simple Way That Works)

How to start a newsletter for your small business. What to write, how often to send, which platform to use, and how to grow your first 500 subscribers.

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Written by the AI Cilantro team

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Diana built 600 subscribers in 4 months with one email per week. She is a salon owner.

Diana owns a hair salon in Nashville. She is not a marketer. She does not run ads. Her newsletter is four paragraphs, one tip about hair care, sent every Tuesday at 8am. That is it.

She started by emailing her existing clients. 80 of them signed up the first week. She put a sign-up card at the checkout desk. She added the link to her Instagram bio. Four months later: 600 subscribers, a 48% open rate, and three months of bookings filled from people who found her newsletter through a friend forward.

A newsletter is not a complicated content strategy. It is a reason for people to hear from you when they are not already in your shop or inbox.

Why a newsletter beats social media for a small business

Instagram, Facebook, and TikTok are rented land. The platform controls who sees your content, when, and how. An algorithm update in 2022 cut organic reach for business pages by 40-60% overnight. That happened. It will happen again.

Your email list belongs to you. No platform can change whether your subscribers receive your email. A person who gives you their email address is telling you they want to hear from you. That relationship is worth protecting.

Open rates for small business newsletters average 35-45%. Organic social reach averages 2-5% of your followers. The math is not close.

Choosing a platform: Kit vs GetResponse

Feature Kit (free) GetResponse (free trial)
Free subscribers Up to 10,000 30-day trial, then $19/mo
Landing pages Yes, free plan Yes, all plans
Automation sequences Creator plan ($25/mo) Email Marketing plan ($19/mo)
Best for Simple newsletter, creator products Email automation, larger lists
Ease of use Very simple More options, steeper start

What to write in your first 5 issues

Issue 1: Introduce yourself and why you are sending this. What will subscribers get? How often? One useful tip to start immediately. Issue 2: A behind-the-scenes story about a common client problem and how you solved it. Issue 3: Your most frequently asked question and your full answer. Issue 4: A tool, resource, or supplier you use and why. Issue 5: A short case study or before-and-after from your work.

None of these require being a writer. They require knowing your business, which you already do.

How to get your first 100 subscribers

Email every current client directly and tell them you are starting a newsletter. Include the sign-up link. This is not spam. These people already chose to do business with you. Most will sign up.

Add the sign-up link to your email signature, your Instagram bio, and any page on your website. If you have a physical location, put a sign-up card at the checkout or waiting area. Ask verbally when it feels natural: "I send a weekly [tip about X], would you like to get it?"

A lead magnet accelerates this. Give something in exchange for the sign-up: a checklist, a discount code, a short guide. Diana offered a "5 tips to extend your blowout" PDF. Half the people who saw it signed up. Start your list with Kit free → or GetResponse →

Newsletter issue writing prompt: I am a [type of business, e.g. salon owner / plumber / photographer] writing a weekly newsletter for my customers. This week's topic: [one sentence about what you want to cover] Write a newsletter issue with: - A short opening that connects this topic to something my customers actually deal with - The main tip or insight (2-3 short paragraphs) - One clear takeaway at the end Tone: friendly, direct, like a trusted expert talking to a regular customer. Length: 250-350 words. Do not use jargon or marketing language.

Frequently asked questions

How often should a small business send a newsletter?+

Once a week is the sweet spot for most small businesses. It is frequent enough to stay top of mind but not so frequent that subscribers feel overwhelmed. Monthly newsletters often get ignored because readers forget who you are between issues. If weekly feels like too much, start biweekly and commit to that schedule. Consistency matters more than frequency. Subscribers who know when to expect you are more engaged than subscribers who get random emails.

What should I write in a small business newsletter?+

One useful thing per issue. A tip, a how-to, a resource, a behind-the-scenes update, a case study. The businesses that struggle with newsletters are the ones trying to write a magazine. Pick a single format and stick to it: one tip about [your expertise], 250-400 words, every week. Diana, a salon owner, built 600 subscribers by sending one hair care tip per week. That is the entire format. Simple works.

Is Kit free?+

Kit (formerly ConvertKit) has a free plan that supports up to 10,000 subscribers with basic email sending. You can send broadcasts, create a landing page, and accept subscribers at no cost. Automation sequences (where emails send automatically based on subscriber actions) require the Creator plan at $25 per month. For a new newsletter, the free plan is a legitimate starting point, not a crippled trial.

What is the difference between Kit and GetResponse?+

Kit is built for creators and newsletter writers. It is cleaner, has better landing page tools, and integrates with digital product sales natively. GetResponse is a broader email marketing platform with more automation features, a built-in CRM, and a website builder. For a small business starting a newsletter, Kit is simpler to use. GetResponse makes sense if you also want email automation sequences and more advanced segmentation from day one.

How do I grow my newsletter list?+

Start with the people who already know you. Email your existing customers and tell them about the newsletter. Post the sign-up link in your Instagram bio, your email signature, and on your website. Add a sign-up form to your Google Business profile if you have one. A simple lead magnet, a free checklist, a discount, a short guide, converts visitors to subscribers faster than a generic "subscribe for updates" button. Diana got her first 200 subscribers by emailing her existing client list and adding a sign-up card at her salon checkout.

Do I need a newsletter if I have Instagram?+

Yes, and the reason is simple: you do not own your Instagram audience. If the algorithm changes, your account gets flagged, or the platform shifts, your reach disappears. Your email list belongs to you. A subscriber who gives you their email address is worth roughly 10-20x a social follower in terms of reach and engagement. Growing both is ideal. If you have to choose where to spend your time, building the email list has a longer shelf life.

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